Shipping Policy

Shipping Policy

Thank you for choosing Reloved Gadgets for your refurbished phone needs. We strive to provide you with the best experience possible, including a seamless shipping process. Please review our shipping policy below:

1. Shipping Locations:
We currently ship to addresses within India only. If you reside outside these regions and are interested in purchasing our products, please contact our customer service team for assistance.

2. Processing Time:
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods:
We offer several shipping options to cater to your needs, including standard and expedited shipping. The available options will be displayed during the checkout process, along with estimated delivery times and costs.

4. Shipping Costs:
Shipping costs are calculated based on the selected shipping method, the destination of the package, and the weight and dimensions of the product(s) ordered. You can view the shipping cost for your order during the checkout process before making payment.

5. Delivery Time:
The delivery time is usually 2-7 Days for most of the Metro and Tier-1/2 cities. It may be longer for Tier-3 cities, villages, Islands, North East, Kashmir and other remote locations. It varies depending on the shipping method selected and the destination address. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

6. Shipping Providers:
We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The shipping carrier used for your order may vary depending on factors such as your location and the shipping method selected.

7. Shipping Restrictions:
Please note that certain products may be subject to shipping restrictions due to regulations governing the transportation of electronic devices or lithium-ion batteries. We apologize for any inconvenience this may cause and appreciate your understanding.

8. International Shipping:
For international orders, please be aware that customs duties, taxes, and fees may apply upon importation of the goods into your country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs.

9. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website or through our Order Tracking page.

10. Order Delivery:
Upon delivery of your order, please inspect the package carefully for any damage or discrepancies before signing for it. If you notice any issues with your order, please contact our customer service team immediately for assistance.

11. Lost or Delayed Shipments:
In the rare event that your order is lost or significantly delayed during transit, please contact our customer service team for further assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

12. Contact Us:
If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Reloved Gadgets is a positive one.

Thank you for choosing Reloved Gadgets for your refurbished phone needs. We appreciate your business!